THE COMPANY

Our client is offering an Auto Glazing Apprenticeship onsite at their Artarmon and Rosebery branches. You will become a fully qualified Automotive Technician - Certificate 3 in Automotive Glazing. Through our client, this can take up to 2 years, moving up from a Level 1 to a Level 5. Levels of pay will go up as you are signed off by the Technical Trainers ideally every 3-4 months. Technical Trainers work collaboratively with the Branch Managers and team, so you have their full support. Medicals, uniforms, PPE and all tools will be provided; you will just need to supply safety boots.

THE ROLE

Reporting directly to the Branch Manager, with a dotted line reporting into the Auto Technician (Leading Hand), the purpose of this role is to apply technical knowledge and practical skills in the repair and replacement of Automotive Glass vehicles of all types. Automotive Glaziers/ Technicians deliver this service in a professional, timely and safe manner, observing the principles of customer focus and operational excellence in all tasks undertaken.

DUTIES AND RESPONSIBILTIES

• You will start off learning chip repairs, then learn the replacement of windscreens and sunroofs. Moving on to recalibration on the windscreens (new vehicles have auto stop, rain sensors).
• Communicate clearly and confidently when speaking with customers and maintain a high level of personal presentation.
• Ensure all documentation of customer details/transactions are entered correctly.
• Assist the Branch Manager to comply with requirements of the health, safety, and wellbeing legislation for their region.
• Ability to put the customer first and ensure quality standards are met and exceed customers' expectations.
• You must be able to drive Manual and Automatic vehicles. Most of the work will be 52% in branch and 48% on the road, depending on the branch.
• There are two rosters, Tuesday to Saturday or Monday to Friday, working alternate Saturdays. Your work hours vary depending on the service centre and you must have flexibility to work overtime and some Saturdays.

JOB REQUIREMENTS

• School Certificate.
• You have a driving License, minimum of P's and can drive manual and automatic vehicles and have a car to get to and from work.
• You are reliable, willing to learn and committed to putting in 100% effort each day.
• You have customer service skills and have previously used hand tools in either a home or work environment.
• You are an Australian Citizen or permanent resident.
• You can communicate clearly and effectively.
• All successful candidates will need to pass a full medical plus a urine drug and alcohol test.
• Due to the physical nature of the role, you will be required to bend, lift, squat with up to 22kg (this will be part of the medical).

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.