Are you a hospitality professional looking to take the next step in your career? We are building a strong talent pool of Rooms Division Managers and Operations Coordinators for leading hotels across Adelaide. Whether you're an experienced leader or an organised operator ready to support hotel operations, we want to hear from you.

We partner with premium, boutique, and large hotel groups across Adelaide that frequently seek skilled professionals to join their operational teams:

Hotel Manager

Lead Front Office and Housekeeping operations, drive guest satisfaction, oversee room performance, and maintain service excellence.

Front of office

Support daily hotel operations, administration, rostering, interdepartmental communication, and ensure seamless day-to-day service delivery.

Key Responsibilities May Include:

• Overseeing Front Office and Housekeeping teams

• Coordinating daily operations across hotel departments

• Handling rosters, reporting, and administrative tasks

• Ensuring compliance with hotel policies, quality standards, and OH&S

• Leading guest satisfaction initiatives and resolving escalations

• Assisting with onboarding, training, and team coordination

• Liaising between Front Office, Housekeeping, F&B, and Maintenance

What We're Looking For

• Experience in hotel operations, front office, housekeeping, or administrative coordination

• Strong communication, organisation, and stakeholder-management skills

• Ability to lead or support teams in a fast-paced environment

• Proficiency with hotel PMS systems (Opera, RMS, or similar)

• A proactive, guest-focused, hands-on mindset

• Availability to work various shifts, including weekends and peak periods

Preferred Certifications & Qualifications

Candidates with the following training or qualifications will be highly regarded:

• Certificate III or IV in Hospitality (or equivalent)

• Diploma of Hospitality Management

• Responsible Service of Alcohol (RSA)

• Provide First Aid (HLTAID011)

• Provide CPR (HLTAID009)

• Responsible Conduct of Gambling (RCG) - if applicable to venue

• Food Safety or Hygiene Certificates - depending on hotel operations

• Leadership or Front Office Management training

• Experience with PMS systems (Opera, RMS Cloud, Protel, etc.)

Relevant on-the-job experience will also be considered in place of formal qualifications.

Why Join Our Talent Pool?

• Access to upcoming opportunities with reputable hotels in Adelaide

• Strong career progression pathways in operations and management

• Support from an experienced hospitality recruitment team

• Opportunities across boutique, luxury, and large-scale hotel environments

If you're passionate about hotel operations and ready for your next opportunity, register for our talent pool today. We will contact you as suitable positions become available.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.